Terms

Terms & Conditions

Please be aware that we will process your order as quickly as we can. Custom bait orders are generally dispatched in 7 to 10 days. At peak times it can take up to two weeks, although this is unusual. Please order your bait in advance. If the items you order are in stock at that time we generally send them out the same day if ordered in reasonable time.

If you need your bait for a certain date, please let us know. We'll do our best to make sure it's delivered on time!

Rolled bait is hand made. This means that the finished quantity can be slightly above or below the designated weight.

When sending rolled bait out, we will contact you to arrange delivery. We cannot tell you what time it will arrive, just that it will be on the day that we arrange with you. When sending frozen bait, we wrap it generously in bubble wrap, box it, and then freeze the whole package. Our courier collects at the end of the day, so your bait will stay out of the freezer for as little time as possible.

We can arrange your bait to be left in a safe location if you're going to be at work etc. on the day. A safe location could be in the back garden, porch, on the doorstep etc.

Don't worry though, we'll talk you through everything - Please be assured that we will make the whole process of ordering and receiving your bait as easy as possible for you.

We will not send fresh or frozen bait out without contacting you first.

Please be aware that at certain times, certain natural ingredients may not be available, or may change. Whilst we endeavour to maintain a level of fresh, high quality stock - which allows us to manufacture your bait promptly and consistently, our suppliers can run out of, or change ingredients. This could be due to seasonal availability, natural disasters, lack of supply etc.

Your chosen recipe will not be shared with others unless your permission is given. This is our strict policy.

We reserve the right to change our prices at any time, although any price increases will be kept to a minimum.

Postage

Our postage price calculations are based on weight. These are calculated automatically at the checkout. For deliveries that cannot be sent via Royal Mail, our prices are as follows:

  • 1.001kg to 4Kg - £6.10.
  • 5 to 20Kg - £9.29
  • 21kg 30kg - £14.75
  • 31kg 40Kg - £18.48
  • 41Kg 50Kg - £23.81
  • 51Kg 60Kg - £28.22
  • 61Kg 90Kg - £32.54
  • 91Kg 110Kg - £51.49
  • 111Kg 140Kg - £60.51
  • 141Kg 150Kg - £76.05

This is the actual cost of carriage to us including the packaging, we do not hide it onto the cost of the Bait.

Please be aware that our delivery charges are based upon delivery within the UK Mainland.

Overseas buyers should apply for a delivery quote before making purchases.

Cancelling Orders

Orders placed using our 'Custom Bait Creator' section of the website cannot be cancelled. These goods are made to your specifications, and are perishable. They cannot be cancelled or returned.

Other Orders can be cancelled, but needs to be done as soon as possible by phoning 01843 583595 or by email.

Returning Products

As the goods we supply are perishable it is best to contact us straight away if there is a problem with the product. We will then assess the situation and come up with a solution.

Rolled bait made to your specifications cannot be returned. If you have a problem with your finished bait then speak to us - we will use our discretion, and will work out a suitable arrangement if we are at fault. We can't say any fairer than that.

Wait only 7-10 days for your Custom bait to arrive.

We can arrange your bait to be left in a safe place if you're busy and might not be in when the delivery arrives.

  • Simple and easy process to order
  • Pay by card or Paypal
  • Delivered to your door ASAP

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